Operations Technician (Part Time)

Tampnet is in need of more part-time employees for our Operations Centre at Hinna Park in Stavanger!

The Network Operations Centre (NOC) primarily serves the offshore industry and operates 24/7 on a rotating schedule that includes day, evening, and night shifts. The NOC is the hub of activity at Tampnet and you will work in a team that serves as the central point of contact for several departments including Subsea, Technology and Architecture, Solutions Implementation and Deployments and Engineering.

Tampnet prioritizes the continuous development of its employees, offering students a great opportunity to grow in various fields and within the company. The global operations team currently consists of 9 part-time and 15 full-time employees.

You will receive thorough training from the team, be assigned a mentor, and tasks will be adjusted based on your level of expertise.

We place a high value on a positive work environment and offers various initiatives for professional and social enrichment, such as training sessions, weekly padel games, team-building activities, summer events, and activity competitions like "Tampnet on the Move."

Responsibilities and tasks:

• Monitor and operate network and telecommunications infrastructure

• Proactively analyze data from various systems, investigate abnormalities, resolve or escalate findings

• Perform operational procedures

• Update documentation and internal systems

• Receive, register, solve, and follow up on customer inquiries

• Participate in project work

• Preparation and testing of services

• Collaborate in projects for the completion of infrastructure systems
  

Desired qualifications:

• Ongoing technical education (university/college)

• Advantageous to have relevant work experience (students or recent graduates are welcome to apply)

• Certification or knowledge of ITIL

• Operational experience with transmission, radio, IP/MPLS, and LTE networks is an advantage

• Experience or knowledge of operating critical systems with high uptime requirements
  

Language: You must be fluent in Norwegian and have strong oral and written skills in English.

Desired personal qualities:

• Great communication skills

• Customer- and solution-oriented mindset

• Analytical and structured with the ability to complete tasks

• Ability to handle stress and make decisions in hectic situations

• High work capacity

• Proactive and process-oriented approach

• Courageous and initiative with ability to follow through

• A burning interest and passion for the field of infrastructure and telecommunications

• Candidates applying for the position will be subject to background checks during the recruitment process, and this evaluation will be a factor in the selection of a candidate.
  

Security Requirements

To be a current candidate for the position, you must be Security Cleared (or eligible for Security clearance in Norway) and authorised according to Norwegian Security Act. Read more about security clearance at https://www.nsm.no/.

We can offer:

• Varied working days with independence and challenging tasks

• Great opportunities for professional and personal development in a growing company

• Professional and social work environment

• Interact with exciting customers, projects and new technology

• Competitive compensations and comprehensive benefits package

• Modern office locations